.status-badge.closed {
    background: #eef2f6;
    color: #667085;
}

.feedback-record-btn {
    border: 1px solid #dbe7f3;
    background: #fff;
    color: #0eb6ff;
    font-size: 14px;
    font-weight: 500;
    padding: 8px 18px;
    border-radius: 999px;
    cursor: pointer;
    transition: all 0.2s ease;
}

.feedback-record-btn:hover {
    border-color: #0eb6ff;
    background: #f2fbff;
}

.feedback-record-layer .layui-layer-content {
    background: #f8fafc;
}

.feedback-record-layer .layui-layer-title {
    height: 48px;
    line-height: 48px;
    padding: 0 18px;
    font-size: 16px;
    font-weight: 600;
    color: #1f2937;
    border-bottom: 1px solid #eef2f6;
    background: #fff;
}

.feedback-record-layer .layui-layer-setwin {
    top: 16px;
    right: 14px;
}

.feedback-record-layer .layui-layer-btn {
    padding: 12px 18px 16px;
    border-top: 1px solid #eef2f6;
    background: #fff;
}

.feedback-record-layer .layui-layer-btn .layui-layer-btn0 {
    margin: 0;
    height: 34px;
    line-height: 34px;
    padding: 0 18px;
    border: 0;
    border-radius: 4px;
    background: #1e9fff;
}

.feedback-record-dialog {
    height: 100%;
    display: flex;
    flex-direction: column;
    background: #fff;
}

.feedback-record-list {
    flex: 1;
    overflow-y: auto;
    padding: 18px 16px;
    background: #fff;
    border-top: 1px solid #eef2f6;
    border-bottom: 1px solid #eef2f6;
}

.feedback-record-empty {
    padding: 24px 0;
    text-align: center;
    color: #98a2b3;
    font-size: 14px;
}

.feedback-record-item {
    max-width: 78%;
    margin-bottom: 18px;
    padding: 14px 16px;
    border-radius: 16px;
    background: #f5f7fb;
    box-shadow: 0 8px 20px rgba(15, 23, 42, 0.04);
}

.feedback-record-item.user {
    margin-left: auto;
    background: linear-gradient(135deg, #f1fbff, #e6f7ff);
}

.feedback-record-item.admin {
    margin-right: auto;
    background: #f7f8fb;
}

.feedback-record-item-header {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 10px;
    flex-wrap: wrap;
}

.feedback-record-role {
    min-width: 44px;
    height: 24px;
    padding: 0 10px;
    border-radius: 999px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 12px;
    font-weight: 600;
    color: #fff;
}

.feedback-record-role.user {
    background: #38bdf8;
}

.feedback-record-role.admin {
    background: #fb923c;
}

.feedback-record-name {
    font-size: 14px;
    font-weight: 600;
    color: #344054;
}

.feedback-record-time {
    margin-left: auto;
    font-size: 12px;
    color: #98a2b3;
}

.feedback-record-content {
    color: #1f2937;
    line-height: 1.8;
    font-size: 14px;
    word-break: break-word;
}

.feedback-record-images {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 12px;
}

.feedback-record-image-item {
    display: block;
    width: 88px;
    height: 88px;
    border-radius: 12px;
    overflow: hidden;
    border: 1px solid #e5e7eb;
    background: #fff;
}

.feedback-record-image-item img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.feedback-record-editor {
    background: #fff;
    padding: 14px 16px 10px;
}

.feedback-record-textarea {
    width: 100%;
    min-height: 84px;
    padding: 14px 16px;
    border: 1px solid #d0d5dd;
    border-radius: 10px;
    font-size: 14px;
    line-height: 1.6;
    resize: vertical;
    outline: none;
    transition: border-color 0.2s ease, box-shadow 0.2s ease;
    box-sizing: border-box;
}

.feedback-record-textarea:focus {
    border-color: #0eb6ff;
    box-shadow: 0 0 0 3px rgba(14, 182, 255, 0.12);
}

.feedback-upload-preview {
    display: none;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 12px;
}

.feedback-upload-preview-item {
    width: 72px;
    height: 72px;
    border-radius: 10px;
    overflow: hidden;
    position: relative;
    border: 1px solid #e5e7eb;
    background: #fff;
}

.feedback-upload-preview-item img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.feedback-upload-remove {
    position: absolute;
    top: 4px;
    right: 4px;
    width: 20px;
    height: 20px;
    border: 0;
    border-radius: 50%;
    background: rgba(15, 23, 42, 0.7);
    color: #fff;
    cursor: pointer;
    line-height: 20px;
    font-size: 12px;
}

.feedback-record-toolbar {
    margin-top: 14px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
}

.feedback-record-toolbar-left {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

.feedback-upload-btn {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 7px 12px;
    border-radius: 4px;
    border: 1px solid #d0d5dd;
    background: #fff;
    color: #344054;
    font-size: 13px;
    cursor: pointer;
}

.feedback-upload-tip {
    color: #98a2b3;
    font-size: 12px;
}

.feedback-send-btn {
    border: 0;
    border-radius: 999px;
    background: #69be58;
    color: #fff;
    min-width: 92px;
    height: 32px;
    padding: 0 18px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
}

.feedback-send-btn:disabled {
    opacity: 0.7;
    cursor: not-allowed;
}

@media (max-width: 768px) {
    .feedback-record-layer {
        width: calc(100vw - 20px) !important;
        max-width: calc(100vw - 20px) !important;
        left: 10px !important;
        margin: 0 !important;
    }

    .feedback-record-layer .layui-layer-content {
        height: calc(100vh - 146px) !important;
    }

    .feedback-record-item {
        max-width: 100%;
    }

    .feedback-record-time {
        width: 100%;
        margin-left: 0;
    }

    .feedback-record-toolbar {
        flex-direction: column;
        align-items: stretch;
    }

    .feedback-record-toolbar-left {
        justify-content: space-between;
    }

    .feedback-send-btn {
        width: 100%;
        height: 40px;
    }
}